RoboDirect.ie Privacy Policy

Introduction

RoboDirect.ie (“we”, “us”, or “our”) is committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.robodirect.ie (the “Site”). This policy is designed to comply with the General Data Protection Regulation (GDPR) and relevant local legislation.

Data Controller

RoboDirect.ie is the data controller responsible for your personal data. Our contact details are:

For any questions or requests regarding your data, please contact us using the details provided.

Information We Collect

We may collect and process the following categories of personal information:

  1. Identity Data: Names, titles.
  2. Contact Data: Email addresses, phone numbers, mailing addresses.
  3. Technical Data: IP addresses, browser types, log files, and other technology on the devices you use to access the Site.
  4. Usage Data: Information about how you use our Site, products, and services.
  5. Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties and your communication preferences.

How We Use Your Information

We use your personal data for the following purposes:

  • To provide and maintain our services.
  • To communicate with you about your account or transactions.
  • To improve our website and services.
  • For marketing purposes, with your consent.
  • To comply with legal obligations.

Legal Basis for Processing

We process your personal data under the following legal bases:

  • Consent: Where you have given clear consent for us to process your personal data for a specific purpose.
  • Contractual Necessity: Where processing is necessary for the performance of a contract to which you are a party.
  • Legal Obligation: Where processing is necessary for compliance with a legal obligation that we are subject to.
  • Legitimate Interests: Where processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms.

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personal data except in the following circumstances:

  • To comply with legal obligations.
  • To protect the rights, property, or safety of RoboDirect.ie, our customers, or others.
  • To service providers and partners who assist in our business operations or services, under confidentiality agreements.

Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed.

Your Rights

Under GDPR, you have rights including:

  • Access: The right to be provided with a copy of your personal data.
  • Rectification: The right to require us to correct any mistakes in your personal data.
  • Erasure: The right to require us to delete your personal data in certain situations.
  • Restriction: The right to require us to restrict processing of your personal data in certain circumstances.
  • Data portability: The right to receive the personal data you provided to us, in a structured, commonly used and machine-readable format and/or transmit that data to a third party in certain situations.
  • Objection: The right to object at any time to your personal data being processed for direct marketing and in certain other situations to our continued processing of your personal data.

To exercise any of these rights, please contact us at info@robodirect.ie.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Changes to Our Privacy Policy

We may update this policy from time to time. The updated version will be indicated by an updated “Revised” date and will be effective as soon as it is accessible.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

This policy was last updated on 15/02/24.